Skip to main content
menu

Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.

Learn How to Enroll

 

Difficulty Level: BEGINNER
 
Estimated Learning Time: 6 Months - Approximately 3 hours of study a week
Business contract signing.

Skills You Will Gain

Planning

leading

organizing

controlling

Staffing

Building a customer service culture

Active Listening

Communication

Holding effective meetings

Understanding diverse others

Organizational Culture

Hiring

About this Professional Certificate

Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.

Completing the Certified Supervisor Professional Certificate helps to prepare you for ICPM's Certified Supervisor Certification examination. CS certification is designed from the ground up to assess your skills in multiple key areas and prove to others that you have what it takes to be a supervisor.

What you will learn

  • Understand the unique and crucial role of supervisors in building a work environment that balances organizational goals with the rights of employees.
  • Communicate effectively with diverse individuals and groups and build a service culture that is dedicated to satisfying customers.
  • Apply tools and techniques to devise plans and goals, make ethical decisions and utilize the power of groups and teams for maximum effectiveness.
  • Explain and apply skills for leading and motivating employees, providing effective organizational and financial control, and maximizing quality.

 

Courses in this Professional Certificate

Course

 

1

Modern Supervisor Skills

This course provides the essential skills and knowledge that you as a supervisor will need to understand and communicate effectively with employees and customers from a wide variety of backgrounds.


Course

 

2

Planning and Organizing for Supervisors

This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization.


Course

 

3

Leadership, Motivation and Organizational Control

This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls.