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This specialization has been developed to help administrators master the foundations of establishing and managing Google Workspace for their organization.

Learn How to Enroll


Difficulty Level: BEGINNER
Estimated Learning Time: 2 Months - Approximately 5 hours of study a week
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About this Professional Certificate

You will set up a new Google Workspace account, and explore provisioning options. You will learn how to manage users and become familiar with organizational structures and Google Workspace core services. You will learn how to configure these services to meet your own organizational needs.

You will be introduced to the best practices to protect your users and data. You will examine user and application security and become familiar with the Single Sign On options available. You will be able to use the tools provided to identify security events and mitigate problems that may arise.

You will configure email compliance and implement measures to protect your organization from spam, spoofing, phishing and malware attacks. You will also become familiar with mail routing options available.

Finally, you will learn the best practices for deploying Google Workspace for your organization.

IMPORTANT - Before you enroll, you should be prepared to:

  • Provide credit card details as part of the trial account setup. No charges will be made to your card as long as you cancel the trial before the free period expires. For details, see About your Google Workspace free trial.
  • Purchase a new domain or use one that you already own. The domain you use IS NOT included as part of a Google Workspace trial.
  • Use the Chrome web browser.


What you will learn

  • Setup a Google Workspace account and access and navigate the admin console
  • Describe the key properties of the Google directory, and explain how an organizational structure can be used to simplify user and service management
  • Provision users, groups and calendar resources in Google Workspace, and undertake common user management tasks
  • Describe the types of admin roles available in Google Workspace


Courses in this Professional Certificate




Introduction to Google Workspace Administration

This series will serve as the starting place for any new Google Workspace admin as they begin their journey of managing and establishing Google Workspace best practices for their organization. These courses together will leave you feeling confident to utilize the basic functions of the admin console to manage users, control access to services, configure security settings, and much more.




Managing Google Workspace

This course focuses on the Google Workspace core services such as Gmail, Calendar, and Drive & Docs. You will become familiar with the various service settings, and learn how to enable them for all or just a subset of your users. You will gain an understanding of Google Vault, Google’s ediscovery service. You will understand the various admin console reports that are available and be able to search and filter the information in these reports. Finally you will see how multiple domains can be used with Google Workspace and learn how to add a new domain to your account.




Google Workspace Security

In this course you will focus on the various aspects of Google Workspace Security including user password policies and how to enable and enforce two step verification (2SV) for your users. You will learn about application security and understand how to whitelist and block API access to your account. You will see how Google Workspace can easily be integrated with a number of predefined 3rd party applications. You will also become familiar with the SSO options in Google Workspace. Finally you will understand how to spot potential security risks within your organization and learn how to address them using the tools available in the admin console.




Google Workspace Mail Management

In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to whitelist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault.




Planning for a Google Workspace Deployment

In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.