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About This Micro-Credential

People of diverse backgrounds joining hands

Gain knowledge and develop skills to effectively interact with culturally diverse associates. This micro-credential helps you maximize the benefits that diverse multiple perspectives and diversity of experiences can bring to an organization.

Learn How to Apply

Skills You Will Gain

Intercultural Competence

Intercultural Management

Learning Outcomes

  • Demonstrate a contextual understanding of intercultural issues and perspectives.
  • Apply intercultural communication competencies for effective leadership in an inclusive and global workplace.
  • Leverage diverse perspectives to generate innovative solutions to complex problems.

Required Courses

  • ENG 674 - Multicultural Literature
  • PAD 631 - Leading in Diverse Public Environments

And choose one of the following:

  • HSC 510 - Trends and Cultural Issues in Healthcare
  • EDG 606 - Leadership in Diverse Society

Offered in hybrid format


Dr. Stephanie Songer
Navigating the Diverse Workplace, First semester offered: Spring 2018


Northern Kentucky University
Local: +1 (859) 572-5825