Plan to arrive at least 30 minutes before the scheduled performance time. The box office will be open 1 hour before the performance time. Venues will open for seating approximately 30 minutes prior to curtain.

If NKU closes due to inclement weather conditions, all scheduled performances on that day will be canceled. If a performance is canceled, guests may receive a refund or exchange for another date of the same production, subject to availability.

Box Office staff will call guests to make arrangements, or guests may also call the Box Office. The Box Office will make every effort to alert guests in advance on its voice mail message, website, and local media if a performance is canceled.

Complimentary tickets are available for SOTA Faculty, Staff, Students, and Guest Artists.

Unused tickets may be donated for tax credit. Donations may be arranged by phone or in-person.

Due to the intimate nature of performances, any noise may be disruptive for other guests, as well as the performers. Out of courtesy, we insist that all electronic devices (cell phones, pagers, watch alarms, etc.) be turned off, and any lozenges or cough drops be opened before the start of the performance. Conversation must be kept to a minimum, and text messaging is prohibited. Management reserves the right to refuse admission or remove any person whose conduct is deemed to be disorderly or who fails to comply with established policies.

We will try to accommodate ticket exchanges up to 48 hours before the earlier performance.

In order to maintain inexpensive ticket pricing, as well as help offset expenses related to box office hardware, software and third party services, phone orders and online ticket purchases are charged an additional $2 fee per ticket.

If a guest wishes to have their tickets mailed, an additional $2 shipping and handling fee will be applied.

No food or drinks are permitted in any performance venue in the Fine Arts Center.

With safety in mind, concessions will not be available until further notice.

For hours of operation, please check the Box Office voicemail at (859) 572-5464. The box office is also open 1 hour before ticketed performances. Online orders can be placed 24-hours, 7 days a week.

Latecomers will be seated at the discretion of the House Manager at the first appropriate break that allows for the least disruption. Please keep in mind only a limited number of latecomers can be accommodated.

*Due to seating arrangements and staging of Stauss Theatre, there is no late seating.

If you wish to be added to the mailing list, please contact the Box Office.

Ticket purchases, as well as tax-deductible donations, may be made in-person, by phone, or securely online. Unless otherwise noted, group sales and gift certificates are available by phone or in-person only.

The Box Office accepts cash, check, Visa, MasterCard, and Discover. We do not accept American Express.

Starting Jan. 1, 2022 all sales will become credit card only to create a “touchless” payment environment for improved health and safety of our guests.

Online orders can be placed 24-hours, 7 days a week. Online sales are turned off 1 hour before the start time of the event. Online purchases are charged a $2 fee per ticket.

Parking Lots D and I have been designated for NKU SOTA events, including music concerts, theatre & dance productions, and art gallery receptions.

If attending student recitals, productions in The Henry Theatre, or general art gallery visits, guests should use the Welcome Center Garage.

Parking elsewhere on campus may result in a parking citation.

Parking & Directions

Tickets cannot be reserved without payment, unless under a group contract.

Videotaping or other video or audio recording is strictly prohibited. Photos are strictly prohibited. This includes, but is not limited to, cell phones with cameras, video cameras, and audio recording devices. Management reserves the right to confiscate any devices in non-compliance to this policy.

Upon purchase, guests will receive a confirmation email where they can either print tickets at home or access them through a mobile device.

NOTE: If you do not have a mobile device or home printing capabilities, please call the Box Office (859) 572-5464 for alternative options.

All Sales Are Final. In the event of a cancellation for which there is no rescheduled date, a refund may be issued at the option of the management. There are no refunds on processing fees for phone or online orders. Unfortunately, refunds are not possible more than 90 days past the date of the order. We will be glad to exchange your tickets to a different performance of the same production if seats are available.

Corbett Theatre and Commonwealth Theatre Company (in Stauss Theatre) performances are reserved seating.

Stauss Theatre and Greaves Concert Hall performances are general seating.

Due to seating arrangements and staging of Stauss Theatre, there is no late seating.

All performance venues have handicap accessible seating. Please see a House Manager or Usher for assistance. Guests requiring special seating consideration due to a medical condition should contact the Box Office to make advance arrangements with a minimum of 48 hours notice. Availability depends on the performance venue.

If a performance sells out, the Box Office does have a standby policy. Starting 1 hour before a sold-out performance, the Box Office Manager will begin a waitlist. If any seats become available, they will be sold to those on the waitlist in the order in which they signed up. If you are called and not present, your name will be removed from the list.

We will not take waitlist names over the phone; you must arrive in person to sign-up. We cannot guarantee that seats will become available, but we will do our best to accommodate you. Tickets will be sold at full price – each name on the waitlist may purchase a maximum of 4 tickets, subject to availability.