Souren Paul, Ph.D.
Department of Business Informatics Chair
The department offers applied academic programs and degrees in business, health and library informatics.
You can use your new BIS skills and knowledge to analyze business data and operations to develop innovative information technology solutions for all types of organizations. The Business Informatics program is accredited by AACSB, placing it in the top 15 percent of business programs in the world today. You can also specialize your degree through a variety of electives. So ignite your career and make a difference with world class Business Informatics degrees!
I was born in India and, as a child, lived in or frequently visited Northern India (near Calcutta), Northern African countries and Southern European countries. So, naturally, I am at home with and interested in different cultures. As an adult, I have lived briefly in India and for the most part in the United States and Canada. Toronto happens to be one of my favorite cities in the world! I have a passion for the design arts; I particularly love the textures and colors of fabric in interior design and fashion design. I believe in healthful eating and working out as ways to be in sync with nature. I love listening to the Blues (B. B. King, of course, is a favorite.) and reading Latin American literature, and I enjoy skiing in the winter and watching movies on Friday evenings. (I prefer my books and movies to have won awards.) I am married and we have one son.
I received my Ph.D. in Information Studies from the University of Alabama. My prior work experience includes teaching at Wayne State University and research contributions in world-class research centers at the University of Toronto and the Hospital for Sick Children in Toronto. My publications, among others, include peer-reviewed articles in Informatics for Health and Social Care and Information Research. My research interests are in mHealth, consumer health informatics, information needs of vulnerable patient populations, clinical decision support systems, and healthcare data analytics.
At NKU, I have taught graduate and undergraduate courses in healthcare operations and health informatics. I enjoy working with undergraduate students and appreciate the energy and enthusiasm they bring to learning.
I grew up in Cincinnati. I have lived in Northern Kentucky for close to 30 years. My professional career spans 30+ years starting as a programmer and progressing into management. My career includes long employment at General Electric, Schneider Electric and Northern Kentucky University as an IT staff member. Most recently I have been consulting. My husband and I have two grown children. I love to read, listen to music and travel.
I earned by BA in Information Technology and my MBA from Xavier University. I received my MS - Executive Leadership & Organizational Change from Northern Kentucky University. I started teaching adjunct for NKU teaching project management for College of Informatics and College of Business. I’m excited to be a full time lecturer this academic year for Business Informatics teaching BIS111 and BIS300.
I am the Digital Resources and Access Services Librarian at Steely Library. In addition to these responsibilities, I am a semi-professional musician participating in numerous local ensembles and active in church activities.
I hold a Bachelor of Music Education degree and a Master of Library Science degree from the University of Kentucky as well as a Master of Business Administration degree from Northern Kentucky University. My areas of research concentration are technology and management in libraries. I also teach technology courses for the American Library Association's Library Certification Program. I am the Editor for the Southeastern Library Association’s quarterly journal and have presented at numerous state and national conventions as well as published numerous articles.
My name is Susan Brudvig. I am a Wisconsin native who enjoys the more moderate temperatures and 4-season climate of this region. I joined NKU in Fall 2019. Prior to that, I was an Associate Professor as IU East and an Assistant Professor at Ball State University. I have been teaching full-time for more than a dozen years. Prior to top that, I was employed in business analysis in various professional capacities, most recently at Eli Lilly where I had global responsibility for neuroscience market forecasting. Forecasting is one of my professional specialties, and I continue to hone my skill as an enrollment consultant to school districts and educational services companies. Something unique about myself ... My top speed is over 180 mph in the two-seat IndyCar at the Indianapolis Motor Speedway. I'm a motorsports fan, and I enjoy it ... but as a spectator. So, if I talk about racing, I probably am referring to cars, not horses. I also am a football fan and have been lucky enough to participate in 2 Super Bowls ... as a member of the half-time stage crew where I supported in-house audio.
In the College of Informatics, my teaching focus in Business Analytics. My research interest is in the use & application of analytics to business and teaching problems. I have most recently published in the Journal of Marketing Analytics, Communications in Statistics – Theory and Methods, and the British Journal of Mathematical and Statistical Psychology. I currently am engaged in several on-going research projects with colleagues from other universities. I earned my PhD from Florida State University and my MBA from Purdue University (2003). I was a first-gen student who earned my first degree from UW-Parkside, which is a regional state institution much like NKU.
I am a native of Kenton County, Kentucky. I am married and live now northeast of Cincinnati. I enjoy learning and using new IT technologies and spending time with our grandchildren.
I have over 40 years of information system and information technology work experience including having worked for HP as a Technology Consultant and for software vendor, Cincom Systems, in Product Support.
I obtained my MBA from Xavier University in 1975. I have been at NKU as a full time lecturer since August 2012 and as an adjunct instructor since January 1979.
Jill is from Manchester, Kentucky and graduated from Eastern Kentucky University in 1989 with a bachelor’s degree with a double major in Mathematics and Statistics. In 1992, Jill earned an M.S. in Mathematical Sciences and 1996 an M.A. in Computer Science from EKU as well. Jill has been an adjunct professor for EKU for the Mathematics, Statistics, and Computer Science Department for 28 years. Jill is also a former high school Math and Computer Science teacher at Clay County High (20 years). She was the District Technology Coordinator for the last 7 years of her career at Clay County Board of Education.
Jill is new to Northern Kentucky University, serving as an adjunct professor at the Grant County Campus in the Informatics department.
I am a typical Mediterranean woman, who was born in Albania and spent most of my life in Balkans (Albania and Greece). I love to travel especially in south Europe and I speak and understand several languages. The food, the warm weather, swimming in the sea, and hanging out with people are simple fun things that I truly enjoy.
I have my MBA and my Ph.D. from the University of Nebraska in Lincoln. My focus area was in Management Information Systems, with minors in Strategy and Software Engineering. My research and teaching areas include e-business, global information systems, ERP, and anything else that has an international angle in it.
I currently teach graduate and undergraduate classes in Information Systems, E-business, SAP, and global IT. I enjoy teaching via experiential learning where students connect with real companies, real projects, and enjoy hands on while learning.
Director, Instructional Technology Center for Innovation & Technology in Education
Jeff is the Director of the Center for Innovation and Technology in Education. He is the primary point of contact for Canvas support and is an expert on many of the technological tools used by faculty. He currently offers classroom workshops and one on one consultations on various Canvas features and tools. Jeff started at NKU in 1997 in Career Development. In 2000, he accepted a management position in the IT Help Desk. In 2008, he moved to the training division of IT where he led trainings on software ranging from Microsoft products to Serena Collage before moving to full time Blackboard training and support. Jeff has taught as an adjunct in the Organizational Leadership program in the College of Arts and Sciences since 2008. Jeff earned his Bachelor of Arts in History from Centre College in 1986. He received a Master of Science in Technology from NKU in 2001.
Dave was heavily involved in campus life at NKU as an undergraduate and was a first-generation college student. In his spare time he is an avid reader of Science Fiction and Fantasy, enjoys old school video games (80’s arcade style), and all things related to soccer.
Dave is an adjunct instructor in the College of Informatics primarily teaching Fundamentals of Business Computing and Foundations of Informatics Professionals. Dave is currently the Supervisor of the Norse Tech Bar at Northern Kentucky University and has been at NKU since 2009. Prior to NKU, Dave spent 17 years in the Brokerage Financial Services Industry in a wide variety of roles and formerly held Securities Supervisory licenses through FINRA/NASD. Throughout his career, Dave has taken on roles that utilize his ability as a “Technology Translator” to act as the interface between highly technical and non-technical stakeholders. Dave has a BA in History from Northern Kentucky University and an MBA with an area of concentration in Management Information Systems from Xavier University.
I was born in Shanghai, China. I came to the U.S. in 2009. I received my MA and MBA from Ball State University and my Ph.D. from Florida International University. I begin to play tennis when I was 13 years old and used to play for the university varsity team. I like sports, classical music, travel, and food.
My research interests are focused on the intersection between information systems, healthcare, and work design. My doctoral dissertation was motivated by discussions with both healthcare executives as well a front-line nursing care staff, which describes a set of conflicting goals surrounding nursing care and care documentation in the EHR. Aside from my work in health care, I have another research project focus on skill-building of data scientists, incorporating both managerial as well as technical skills. This paper has been published in the Journal of Computer Information Systems.
I have two years of working experience in the cybersecurity and network building lab at Ball State University. I have CompTIA Security+, Google Ad-words, and Google Analytics Individual Qualification certifications. Over the last six years, I have taught eight courses as an instructor or teaching assistant for the introduction of MIS, Business application (JAVA), E-Commerce (Visual Studio), and Business Analytics (R).
I am originally from Huntington, WV. I moved to Lexington Kentucky in 2012. I earned a BS in Public Health from East Tennessee State University, an MBA from King University, and most recently an MHI from Northern Kentucky University.
Currently I am the Program Lead Of Clinical Acute Care at the University of Kentucky Healthcare System. I am responsible for Clinical Applications and Inpatient/ Ambulatory EHR services for UK Chandler Medical Center, Kentucky Children's Hospital, Good Samaritan Hospital and Markey Cancer Center and all of the Kentucky Ambulatory Clinics. I am teaching MBI 630 Systems Analysis and Design at NKU this semester as Adjunct Faculty. What I think I add to this role is “real world” practical experience that enables the student to apply what they are learning.
I am a native of Northern Kentucky. I live on a farm in Pendleton County with my husband. I have 2 adult sons that live nearby and I have 2 grandchildren. I love spending time with my grandchildren.
I have a Ed.S. from the University of Kentucky in Educational Leadership, an M.Ed. in Instructional Technology from the University of Louisville and a BS in Organizational Systems Technology from NKU. My research interests are in online learning, learning analytics, and non-traditional learners. I earned most of my college credits through online courses as a non-traditional student.
I started working at NKU in 2002 in the Office of Information Technology. My position transitioned from an Online Coordinator to Director of Academic Technology. In 2015, I went to work for Blackboard as a Learning Analytics Implementation Consultant. After traveling for 1 ½ years, I came back “home” to NKU to each full-time.
I earned my BS in Education with a focus in Educational Technologies from Ohio University. I am an alumna and have fond memories of the NKU Master's in Business Informatics Program and it was there that I acquired a Master's in Business Informatics (MBI). I am grateful to be a part of The Business Informatics Department and started lecturing at Northern Kentucky University in 2015.
I am a native of Kentucky and moved to northern Kentucky in 2006. Before joining NKU; I was fortunate enough to build websites for some well known companies, the biggest being Nintendo and The National Basketball Association (NBA). I'm an avid video gamer (recovering Bethesda Skyrim addict), fun in social settings, and love listening to music. I'm married to an NKU Finance alumnus and we have two dogs.
I earned my BA in Art with a focus in Graphic Design from Morehead State University. I am a proud NKU MBI alumna, and love being part of The Business Informatics Department. I'm currently working on my Ed.D. in Educational Leadership, at NKU. My research interests are focused on collaboration systems and online education.
I started working at Northern Kentucky University in 2011, as an SAP Portal Developer, and transitioned to full-time faculty in 2015. I teach / have taught BIS 101, BIS 300, BIS 373, BIS 402, INF 286, and INF 128. I love teaching and will continue to be an advocate for my students.
Kim Osborne is a certified Project Management Professional (PMP) with experience managing complex Information Technology implementations, integrations, upgrades and process improvement initiatives. She is also a Registered Health Information Administrator (RHIA), and certified in Information Technology Infrastructure Library (ITIL) Foundations. Kim recently served as a project manager with the Kentucky Health Information Exchange (KHIE). She also served as the Senior Advisor for Information Technology on the US House of Representatives Veterans’ Affairs (VA) Committee focusing on the VA’s contract with Cerner for a comprehensive Electronic Health Record replacement. Kim’s healthcare related work experience also includes project management at Baptist Health of Kentucky, Global Standards project management at the American Health Information Management Association (AHIMA), and as a systems analyst at Humana. Kim also has over 12 years of enterprise IT experience with Yum! Brands on HR, Payroll, Finance, Supply Chain, Data Warehouse and Business Intelligence systems. Kim earned a Master in Biomedical Informatics from Oregon Health & Science University, and a Bachelor of Science in Information Systems and Data Processing from the University of Louisville.
Associate Director, Health Innovation Center
Professor of Practice
Director, Graduate Program in Health Informatics
Dr. Gary Ozanich is Director of the Graduate Program in Health Informatics and Associate Director for Research for the Health Innovations Center at Northern Kentucky University. Gary is the past national Chair of the Health Information Management Systems Society (HIMSS) HIE Committee (2014), and is the current national Co- Chair of the HIMSS Interoperability and Health Information Exchange Roundtable. He has conducted extensive funded research and consulting projects on health information exchange structure, interoperability, services, and sustainability, as well as projects examining care coordination and transitions in care. He is a frequent speaker at national conferences and webinars. His private sector background includes more than 12 years as a Vice President on Wall Street where he was an analyst of the technology and telecommunications industries. Relative to academic positions, he was Associate Director of the Institute of Tele-Information at Columbia University, and has been on the faculties of Michigan State University and University at Buffalo.
He holds a Ph.D. from the University of Wisconsin-Madison. He is co-author of a undergraduate textbook, Health Information Management and Technology, published by McGraw-Hill in 2015.
I came to the US from India in 1981 to pursue my graduate studies at Kent State University. I love gardening, photography, live sound-recording and playing speed-chess. I am married to a professional classical singer and we have one daughter.
I earned my Ph.D. in Information Systems from Kent State University in 1990. My recent research interests are in Project Management and Data Visualization.
I enjoy teaching both at the graduate and undergraduate level and it has been my desire to ensure that the students are professionally prepared to be successful in their careers.
I grew up in northwestern Indiana and southwestern Michigan. I am married to an accountant, and we have one daughter and one son (and two labrador retrievers). I enjoy playing and coaching basketball, listening to music (especially classic soul), and spending time with my family.
I earned my PhD in Information Science & Technology from Syracuse University (2011) and worked as a postdoctoral researcher at the University of Georgia (2011-2013). Prior to entering academia, I worked in the public and non-profit sectors as a policy analyst, statistician, requirements analyst, and systems designer. My research focuses on organizational entrepreneurship, service innovation, and stewardship of the IT/IS function.
I teach courses in workflow modeling, IT project management, data management, and data analytics. I am a proponent of experiential learning, so wherever possible I organize and supervise student teams charged with planning and executing projects that address real problems faced by real clients.
Director, Graduate Program in Business Informatics
I live in Ohio with my wife; our only child, a daughter is in South Carolina.
I was a customs officer in the Japanese government. I had a chance to get Information Systems education in the U.S. so that I can work in the area of computerization of import/export processes. When I came back to Japan, they put me in the international division that has nothing to with computers. After a year there, I quit government and came back to the U.S. to pursue an academic career. I earned my Ph.D. in Business Administration with concentration of Management Information Systems from the University of Memphis in 1999. Upon graduation, I started teaching at NKU. I enjoy working with students on the topics of systems analysis and design, project management, and business application development.
Health Informatics Program Coordinator
I live in Kentucky but Cincinnati is home. I’ve also spent years in Chatom, Alabama and Atlanta, Georgia. I live with my son, Chino. He’s a cream tabby, rescue cat. Yes, he has me trained. Interestingly, he enjoys the groomers. Interesting fact about me, I enjoy the beach and try to visit a new one each year.
I’ve earned a MS in Business Administration, Managing Information Technology and Health Informatics. My research interest includes: social media & health, mobile technologies, prescription drug monitoring programs and online learning.
I am a native of northern Kentucky. I was born and raised here. I am married to Beth Sweeney who has worked for NKU in a variety of capacities for the past 30 years. I have 2 sons, Seamus and Liam. Seamus is majoring in Physics at the University of Cincinnati. Liam is majoring in Musical Theater and Statistics here at NKU.
I am an Assistant Vice President and IT Director for Cincinnati Insurance Company (CIC). I have responsibilities for the SAP platform which is used for claims and reinsurance operations. I also manage the IT Security systems, Quality Assurance/Testing function, and our Vendor Management Office. I have been at Cincinnati Insurance for almost 18 years. Prior to that I worked as an IT consultant/Project Manager for consulting organizations such as The Summit Group (Ciber) and IBM. I have several degrees including a Bachelor of Arts in History from Thomas More College, a Master of Business Information from the University of Cincinnati, and a Master of Information Systems from Northern Kentucky University. I have been teaching a variety of graduate and undergraduate courses at NKU since 2004. I have also taught courses at University of Cincinnati and Thomas More College.
Professor of Practice
I was born In Cincinnati, Ohio but have lived Boston, New York City and Southern California. I have visited all 50 states and 5 of the seven continents. In my travels, I have been on an archeological dig in Peru and African safari in Kenya. I am currently a Land Steward volunteer at the Cincinnati Nature Center clearing invasive species and monitoring stream health.
I received my Bachelor of Science in Industrial Design and Masters in Business from The Ohio State University. I bring years of industry experience in integrating the best from business process optimization, Theory of Constraints Critical Chain project management, and training. Combined with my design background, my strengths are in helping clients transform complex business concepts into simple, streamlined, tangible results. Clients I’ve worked with include: Boeing Company, Luxottica, Micron, Nichols Institute and Procter & Gamble.
Master’s Degree in Management and Planning; Bachelor of Science Degree in Industrial Design; Project Management Professional (PMP); Managing Successful Programs – Foundation Certified (MSP); Critical Chain Project Management Basics Certificate of Achievement and Certified Interpretative Guide (CIG).
I was born in Lanzhou, China. In 1994, I came to the U.S. to further my education. In my spare time, I like to practice yoga, dance Zumba, read novels, watch movies and travel with my family to fun places.
I received my Ph.D. in Management Information Systems from University of North Texas in 2001. My research interests include text mining, big data, business intelligence, technology adoption in healthcare, digital government, IT workforce management. My publications appear in Communications of the ACM, IEEE Transactions on Engineering Management, European Journal of Information Systems, Information & Management, International Conference on Information Systems, and other journals. In 2004, I won Outstanding Scholarship Award in the College of Business at NKU. In 2010, I won the Sustained Excellence in Scholarly Activities Award at NKU.
I enjoy teaching and has taught many different courses ranging from 100, 200, 300, 400, 500, 600 to 800 levels in the BIS, MBI, MHI, MBA, and DNP programs. My teaching specialties are in research methods in healthcare, health informatics, web development, data warehouse, database, data mining, text mining, and data analytics.
Library Informatics Advisor
Born and raised in Cincinnati, I enjoy working so close to the city I love. I am married to a middle school teacher, and the proud mother of two boys.
I earned my Master of Science in Library Science from University of Kentucky in 2011. My research interests include information literacy and library education.
I enjoy teaching LIN 175 Information Literacy both online and in the classroom, and I love helping Library Informatics students succeed in my role as an advisor.
Head, Library Education
I am a native Kentuckian, growing up in the south-central part of the state. Before I came to work at NKU, I was a faculty member at Berea College and have been an adjunct instructor at the University of Kentucky and Indiana University. Throughout my career, I have served as both a practitioner and a teacher in the field of library science and enjoy the synergies that result from having a foot in both the academic and practical worlds. I find that teaching it is not only a chance to share my experience and formal research in this field, but to gain new perspectives from the experiences each student brings to a class.
I serve as the Head of the Library Education programs of Steely Library. These programs include the Library Informatics BS degree and a professional development series of workshops in all areas of library science. I have taught at the graduate and undergraduate level, as well as in a variety of professional development series. I enjoy being a part of the unique learning communities that develop in each of these settings. My graduate degrees in library science are from the University of Kentucky.
Areas of specialization in which I conduct research and teach include the changing models for staffing in libraries and information centers, instructional library programming, electronic research methods, and library management.
Senior Operations Coordinator
My first professional experience in higher education was May 1998 at Northern Kentucky University. My previous field was credit management, but my employer moved out of the Cincinnati area and I did not want to follow. I joined the Informatics team as the Dean’s Assistant in 2008.
I am an alumna of Northern Kentucky University. My undergraduate degree is in Political Science with a focus in Homeland Security. I also received my graduate degree at Northern Kentucky University in Public Administration. My research focus is in organizational reliability and resilience in local government.
I am active in university service as a member of Staff Congress, where I serve as the chair of the Staff Congress Credentials and Elections Committee.
Academic Coordinator, College of Informatics
I live in Florence Y’all, KY. I am married to the great love of my life, Doug, who is a drug counselor. I have three children: Arielle, Alison and Tim, and a stepson, Ethan. I enjoy singing, playing guitar, painting, writing, reading, and playing with my dog, Bowser.
I am the Academic Coordinator for the College of Informatics. My duties include scheduling classes, supervising student workers, student and GA hiring paperwork, recording all department meeting minutes, and a variety of other tasks that help the departments function.
I am an alumna of NKU and have worked for the College of Informatics since 2006. I am one of those people who came and never left! Now my daughter, Alison, is here as a Media Informatics major. I love the sense of community that NKU has and I am excited to be part of such a dynamic college.
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