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Covid-19 Update

The Office of Outreach is pleased to announce our upcoming workshops will be happening in an in-person and webcast format. Attendees will automatically be registered for the event in both formats. As concerns about COVID-19 continue, flex registration will allow each person to choose which way they would like to attend the workshops.

We look forward to seeing you in-person and online as we provide insight into current local and national economies, and address topics of interest to the community, region, and state. 


Course Overview


The purpose of the course is to inspire managers to make a shift from transactional to transformational leadership. The course will be a pass or fail class and participants will have the option of becoming a certified coach by the International Coaching Federation (ICF) by the end of the program.

The course will develop the capacity to lead by using servant and other forms of inspiration leadership through the enhancement of emotional intelligence among both managers and employees. Using coaching to optimize your management and develop leadership among your team (Coaching Class) is a Human Resource program dedicated to developing the skills of life coaching in a business setting.

Most specifically, the class will focus on the following professional scenarios

  1. Dealing with challenging situations such as feedbacks and recruiting interviews
  2. Creating winning habits among the team to empower employees
  3. Dealing with objections from employees, superiors and other shareholders

Course Outcomes

  1. To develop participants’ soft skills in relation with emotional intelligence.
  2. To develop team management skills, including but not limited to leadership, followership, conflict resolution, goal setting and evaluation.
  3. To develop communication skills and understanding of the content-specific knowledge of the business communication, as well as, the intangible contextual knowledge that surrounds all complex business scenarios in a professional, courteous and competent manner.

Course Format

This is a face-to-face workshop in which participants will be asked to engage in activities as well as discussions in addition to the traditional lecture given by the instructor.

More specifically, the class will start with a brief theoretical approach and examples, before students engage in discussions and implementations. The professional scenarios will be among the most powerful learning experiences. Participants will be split into smaller groups at times in order to practice.

Discussions will focus on managerial concepts such as organizational behavior, industrial psychology, motivation, needs, goals, leadership, etc. and will allow participants to learn from each other through best practices.

Two short quizzes will take place in the class. They are meant to measure that the students learned and understood the theoretical concepts. Practice within the sessions
will be evaluated as well.

Set as a 2 X 2 day course, the break in between the two sessions gives the opportunity to participants to assimilate the content, implement it once in their organizations and enhance the learning during a second section.


Course Outline

    Concepts Practice Exercises
Day 1 Morning

Key concepts of Coaching

Goals and Possibility

Possibility conversation as a goal setting exercise

Distinguished conversations

Observing employees’ paradigms

Discovering employees’ limitations using coaching
Day 2 Morning

What type of leader do you want to be?

Investigating needs

Coaching blind spots exercise
Afternoon Adapting my management styles to my audience Giving feedback exercise
Day 3 Morning

Return of experience

Individual limitations and needs

Coaching among participants

Coaching in Recruiting

Employees’ roadmap

Empowering employees using coaching
Day 4 Morning Dealing with Objections Coaching objections
Afternoon Focus on practice excercise, "Role plays" Role plays

Meet the Instructors

Yohann Mauger

Yohann Mauger, Ph.D. is an Assistant Professor of Management at Northern Kentucky University and the CEO of Hive Skills, a consulting firm for professional sports organizations pioneering soft skills assessments and culture implementation.

Biography Continued

He holds a Ph.D. in Management with a focus on Organizational Behavior. His current research interests are focused on Strategy and individuals’ behavior in different fields including sports, banking, steel, as well as services and automotive.

His academic work on coach-to-player fit, value, coachability and talent development have been presented at the Academy of Management Annual Meeting, European Management Conference and other specialized conferences around the world.

In addition to his academic experience, he is the founder of Hive Skills, a company specialized on the relationship between coaches and players in professional sports organizations. He currently works with teams in the US, France, England, Argentina, etc. with his methodology being implemented in Major League Soccer clubs and academies.

As a certified mental coach, he works with professional and college athletes around the world. Some of his clients play or coach for teams like FC Chelsea, FC Barcelona, Arsenal, Columbus Crew, Portland Timbers, Seattle Sounders, SM Caen, Louisville City FC and include Colleges like Louisville, Northwestern, Michigan State, Akron, and UNC Chapel Hill.

Prior to his academic career, he worked for 8 years as the VP of Research and European project management for a French government agency dedicated to giving strategic advice to companies and public organizations.

He has been a consultant and/or a keynote speaker for companies like Credit Agricole, Mercedes, Philips, Adidas, Double A, and Bosch  in France, the US, the Netherlands, Germany, Greece, England, as well as countries in Africa and South America.

Yohann is born and raised in the region of Normandy, France. He currently leaves in Akron, OH with his wife Devon.

Devon Kuntzman

Devon Kuntzman, PCC is trained through Accomplishment Coaching – the premier International Coach Federation accredited life coaching program and the Founder of Transforming Toddlerhood.

Biography Continued

Devon has a B.A. in child development, and is a toddler parenting coach and life design coach on a mission to transform the myth that toddlerhood is terrible. Devon teaches parents it’s possible to embrace this sensitive developmental period and uncover the magic of toddlerhood while overcoming everyday challenges and keeping their sanity. As a coach, Devon empowers parents to transform their frustration, fear, and self-doubt into confidence in their parenting. Over the last 15 years, Devon has dedicated her life to working with children and families. She has worked with hundreds of parents and children across three continents as a coach, former high-profile nanny, and director of an orphanage in Rwanda.

Devon is a Certified Gentle Sleep Coach, a graduate of the Wonder Weeks Academy Infant Mental Health and Development Program, and a registered yoga teacher. Devon is passionate about toddlerhood, green juice, reading, traveling and holistic living. When she isn’t working with parents and toddlers, Devon can be found on her yoga mat, riding her bicycle or drinking kombucha (not all at the same time).


Program Overview



Dates: April 8, 9, 15 & 16 2021*
Time: 9 a.m. - 5 p.m.**

* Broken up between April 8 & 9 and April 15 & 16 sp participants can implement what they learned in their organizations between the sessions

** One-hour break from 12 p.m. - 1 p.m. with provided lunch



Early Bird Rate: $999*
Late Rate: $1,199

Register by February 25, 2021 to recieve the Early Bird rate