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Bluespring Software Marketing Research: 

Bluespring Software is the home of the most exciting Customer Interaction Management Software development start-ups in the world! Since our inception 3 years ago we have been on the forefront of CIM development and our tools are and will continue to lead the rapid change in how the Communications and Internet industries engage the consumer. 

We currently have exciting openings for a Marketing Research intern to work with-in our Marketing group, a team that is focused on the business development, product identification, and marketing of our world-class software products. Your responsibilities will include:

- In-depth market research and competitive analysis of our product and competitors for billing, OSS and provisioning in the communications industry.

- Utilization of the Internet, industry based reports, competitive studies and other research tools to refine segmentation strategies 

- The ability to work on multiple projects and on cross-functional teams (and the ability to shoot a good game of pool doesn’t hurt either!) 

Initially, the assignment would last for 4-6 weeks but may be extended based on ongoing requirements. The position requires 20-30 hours per week at a rate of $10 per hour. 

We offer a very open environment in the heart of the "Digital Rhine" on Main Street plus a chance to design your own job.

If interested please contact: 

Patrick Smith, Recruiting Manager
patrick.smith@bluespringsw.com
voice mail 513-618-2191
Fax: 513-618-2167
by contacting Dr. Shank

 

 

 

Position: Marketing Representative

Business Benefits, located in Fort Mitchell, Kentucky, is currently seeking a marketing major student for a Co-Op position.  This position could lead to a permanent position depending upon performance.   

Pay Rate:  Negotiable

Job Responsibilities:

·        Target companies in the Greater Cincinnati area to generate interest and increase the awareness level of Business Benefits.

·        Implement marketing process for new prospects received.

·        Design marketing collateral for use in Northern Kentucky Chamber of Commerce newsletters.

·        Update companies in the database with current information.

·        Track feedback received from Producers on leads generated from marketing.

·        Develop monthly prospect reports.

·        Contribute ideas to increase lead generation, and also to increase leads from partnerships.

Requirements:

·        Must possess excellent written and verbal communication skills.

·        Candidate must be a marketing major.

·        Prior experience of sales or marketing helpful, but not necessary.

·        Must work a minimum of 20 hours per week.

·        Candidate must be enthusiastic, a self-starter, and a self-motivator.

Looking to fill for Summer of 2003, if interested please contact:

Geralyn Isler                                                        Bob Beatrice

859-331-3232                                  or                859-331-3232

geralyn@businessbenefits.com                         bob@businessbenefits.com 


dbaDIRECT, Inc.

 

Company Description:

dbaDIRECT, Inc. provides database services specializing in proactive database management support.  dbaDIRECT, Inc. has built a 6,000+ square foot, state-of-the-art Database Operations Center at the Turfway Road Office Park.
Co-op/intern position announcement:
A rapidly growing database management firm is seeking Marketing or Communications majors to work part time in Marketing Department. Desired candidate should possess good communication skills.  Job responsibilities in this team-oriented environment include implementing and tracking Direct Marketing campaigns, talking with and pre-qualifying potential clients. On-the-job training will be provided for the technical aspects of the service. This is a great opportunity for a marketing or communications major to gain real world marketing experience in the Information Systems Industry. Flexible hours. Compensation is $10.00 an hour.
For more information contact:

Bruce Deacon
Marketing Manager
dbaDIRECT
7310 Turfway Rd, Suite 300
(859) 283-2520, extension 238.
fax:  (859) 283-7860

Please send resumes to Bruce Deacon at bruce.deacon@dbadirect.com.

 

David's Bridal:
7721 Mall Road 
Florence, KY 41042
ph 859-282-7302

Position: Key Holder

Time Frame: End of June to beginning of September Full-time.  Training could start earlier, as Part-time.

Operational Hours: Sunday (11am-7pm), Monday-Friday (9am-10pm), and Saturday (9am-7pm).

Requirements: Managing store through supervising wedding consultants, in closing sales.  You will also be required to performing opening and closing procedures.  In addition to overseeing everyday operations, you will be responsible for achieving set sales goals.  For inquires please call (859) 282-7302 & ask for a member of management.

 

Dawalt Contracting, LLC:

Dawalt Contracting, LLC, one of the area’s fastest growing home improvement and remodeling companies is seeking outside sales professionals to join our home improvement team.
 

OUTSIDE SALES REPRESENTATIVE:
 

Candidates should possess the following:

  • 1 years of outside sales/management experience

  • Well developed organizational skills

  • Personable and professional appearance

  • STRONG CLOSING SKILLS

  • Ability to manage time, people, and situations

  • Experience in home improvements a plus

Qualified candidates can receive a competitive compensation package including the following:

  • Comprehensive training with pay.
  • Outstanding compensation plan, with a rewarding bonus structure.
  • Limitless income potential.
  • Draw program.

The successful candidates should have the drive and enthusiasm to be the very best. They should be aggressive, financially driven, a self starter with in-home sales experience. Proven lead generation system available for qualified candidates.

Please call (859) 428-9332 and send resume with salary history to (859) 824-0300.

 

Enterprise:

We are currently looking to fill positions within the Sales/Management Trainee program. This position involves customer service, sales, marketing, employee development and overall operations of a rental branch.

An Enterprise career frees you to build a future on your terms: running a profit center, managing people, and gaining the skills to grow your own business. Enjoy big earning potential along with performance-based promotions. 

Our ideal candidate will possess a 4-year degree, customer service experience, sales orientation and a clean driving record. Our employees are enthusiastic and able to handle multiple tasks in a fast-paced environment. We look for those who enjoy solving problems, making decisions and have a desire to advance into management. Good communication skills are essential. To contact call, write, or visit Dr. Shank.

 

Gliers Goetta: Offering a part-time marketing/promotion position; contact Dr. Beasley for information.

 

Griffin Industries

Griffin Industries, Butler KY, is currently seeking a qualified person as a Full-Time, Management Trainee.  This Pendleton County Agri-Business recycles over 200 million pounds of animal by products, bakery by products, and waste cooking oil annually.  A Griffin Management position will provide a career opportunity to learn each aspect of our rendering, bakery, bio-diesel, and fleet operations, with special emphasis towards account services, to include the following daily expectations:
 
Contract Negotiations  Accounts Receivable 
Human Resources Administrative Issues
Routing Efficiencies Comparative Analysis
Direct Supervision Safety Correspondence
Territory Expansion Budget Responsibilities

Qualifications should consist of bachelor's degree in business-related field.  Candidate should possess excellent skills in the following areas:
 
Time Management Planning
Ability to Travel Within Tri-State Region
Customer Communications Via Written/Verbal Approaches
Project Implementation
Excellent Business Math & Accounting Principles
Consistent Past Work History

Interested candidates my submit their qualifications to the attention of Brian Griffin at the following address:

 

Brian Griffin
1176 Bryan Griffin Rd. 
Butler, KY 41006

 

Infinity Broadcasting (Cincinnati):

Position: ACCOUNT EXECUTIVE

Infinity Broadcasting Cincinnati is currently seeking Full-time Account Executives.   Infinity is one of the largest radio broadcasting companies in the United States and locally includes 97.3, WGRR, Q102 and B105.1.

Requirements:
Successful candidates should have the ability to prospect, coordinate station activities, set appointments, make presentations, and help advertisers succeed by creating the best advertising package for them. Candidates should also have the ability to work in a fast-paced environment with excellent organizational skills as well as written and verbal skills. Media sales experience is preferred but not required.

Send resume to:

Stefan Schellhas

General Sales Manager
2060 Reading Road

Cincinatti OH, 45202

(513) 699-5440

 

Inside Your Town MagazineThis monthly magazine is looking for an aggressive individual to sell advertising.   "Inside Your Town" has a circulation of 47,000 residents living in Villa Hills, Fort Mitchell, Edgewood, Fort Wright, Park Hills, Lakeside Park, Crestview Hills, and Crescent Springs.  The person we are looking for must be well-spoken and have a neat appearance.  Pay is on a commission basis.  The potential advertising market includes all businesses in Northern Kentucky.  If interested, please call (859) 581-8594 or call, write, or visit Dr. Shank.

Merrill LynchStudent Internship

Position Description – work centers on prospecting efforts to attract new high net worth clientele. Interns will primarily be involved in contacting potential clients to determine their interest level in and suitability for the services Merrill Lynch offers. Interns will have the opportunity to be involved in all aspects of starting new client relationships from initial contact through follow up meetings and account opening. This position offers a wonderful opportunity for the appropriate candidate to learn first hand about the brokerage industry at a world-class financial services corporation.

Position Requirements – The position requires an individual who is responsible, courteous, and articulate. The number of hours and timing during the week are set at the beginning of each semester and/or the time of hire. Generally, though, we are looking for someone who is able to work 10-20 hours/week during the evenings. Hours are flexible around exam time and break schedules.

Pay Scale – The position pays $8/hour. Bonuses will be offered after 4 months of service based on performance.

Contact Information – If you are interested in learning more about the position, please contact Carol Rodgers at 513-579-3601 or send resume to Carol_Rodgers@ml.com.

 

Northern Kentucky University, University Dining Services:

Northern Kentucky University's Dining Services is for Marketing Interns (upperclassmen preferred) in wonderful work environment.  We are offering a package of hourly salary, including dining privileges. 

Job Responsibilities:
  • Daily computer generated sign making
  • Assisting the management with the daily marketing of all facets of the University Food service
  • Coordination, with the district marketing manager, of all corporate marketing plans, materials, and programs.
  • Writing and producing the semi annual NKU Dining Services Dining Report.
  • General surveying of our client population
  • Assist in the semi annual corporate surveying
  • Test marketing products - particularly in our retail environment
If interested, please contact:

Andy Meeks
General Manager
Sodexho Marriott Education Services
Northern Kentucky University
Nunn Drive
University Center 109A
Highland Heights, Kentucky  41099
859.572.6036
fax: 859.572.6007
meeksa@nku.edu

 

Olde Star Marketplace:

RETAIL STORE MANAGER:

The Olde Star Marketplace, a specialty consignment retailer, is seeking candidates for Store Manager. Candidates must possess a proven track record of retail store management experience and the ability to take control and direct the activities of a 65,000 square foot plus store unit, attain revenue goals, meet customers’ expectations of service, attract and maintain clients, communicate inside and outside the company and desire to grow the sales skill of their staff. A background in retail, specifically antiques and collectibles is a definite plus.
 

Duties and Responsibilities (include but are not limited to the following):

1. Supervise the interviewing, selection, hiring and training of all associates.
2. Maintain a high level of customer service by ensuring that service standards are high and that complaints from customers are quickly resolved.
3. Supervise freight process to ensure compliance to company guidelines and productivity standards.
4. Maintain interior and exterior store standards.
5. Merchandise presentation standards in accordance to company direction.
6. Maximize sales potential through identifying new ways to drive sales, ad set, and detail ordering to ensure depth of assortment is represented.
7. Responsible to implement safety and shrink best practices.
8. Manage and supervise office functions and controllable expenses.


Knowledge, Skills and Abilities:
1. High School Diploma, GED or equivalent work experience required.
2. Must be 18 years of age.
3. Retail management experience preferred.  Experience in antiques or collectibles a plus.
4. Demonstrated managerial skills required.
5. Mobility to move freely throughout store on a continual basis throughout the workday.
6. Ability to work at least 45 hours per week. Work schedule varies and includes working nights and weekends.
7. Excellent communication, presentation and interpersonal skills.
8. Strong organizational skills with attention to detail.
8. Highly developed decision-making and problem resolution skills. Highly developed sense of integrity and commitment to customer satisfaction.
9. Self-motivated with strong communication, organizational and leadership skills required.
10. Basic PC skills preferred
 

Compensation package includes competitive salary with bonus opportunities, and is commensurate with experience.

Please call (859) 428-9332 and send resume with salary history to (859) 824-0300.

 

Philip Morris, USA:

Territory Sales Manager

 
Job Description Philip Morris USA is an operating company within Altria Group, Inc. Altria is a Fortune 10 company and the largest consumer products company in the world. PM USA is the domestic tobacco operating company of Altria. Powered by people, PM USA plans for continued growth as a leader in marketing and manufacturing of consumer products made for adults.

Key among those people, are Territory Sales Managers (TSMs) who are each assigned to a geographic territory with approximately $10 million in annual sales. TSMs are responsible for establishing a consultative relationship with customers as well as selling and implementing sales promotions and programs.
Specific Skills We look for people who know how to:
 
  • communicate ideas that influence others,
     
  • work effectively with customers and other employees,
     
  • plan the use of their time and resources efficiently,
     
  • apply and enhance their abilities to evaluate information,
     
  • produce innovative, quality results, and
     
  • understand their impact on a business.


    A valid driver's license with a satisfactory record is essential. We offer a competitive base salary, a bonus program and comprehensive benefits package. We also provide a company vehicle, notebook business computer, and extensive organizational training and development support.
  • Additional Information Now, before you proceed, take a few minutes to look at the following list of considerations about the TSM job. Some of the items on the list may affect how well you will enjoy the job and whether you will be successful doing it. Consider each characteristic below and decide for yourself how it will likely affect you. You do not have to record your responses -- this information is provided simply to help you decide for yourself whether you really want to be a TSM in the Field Sales Force for Philip Morris USA.


    Do you want to work...
     
  • for a company that is striving to enhance and extend its leadership status in its business sector? But, keep in mind that this goal will often require you and your peers to do your jobs at a fast pace and work long hours.
     
  • for a company that will challenge you to be personally accountable for achieving significant, measurable work objectives? That challenge, however, will sometimes require you to work in some difficult conditions like driving alone in a van in bad weather or heavy traffic.
     
  • for a company that strongly promotes doing high quality work and effective use of resources? Our TSMs must adhere to specific procedures and perform administrative and reporting duties related to their sales activities while exercising close attention to detail and tight cost control. In other words, we expect our TSMs to demonstrate executional excellence in their work.

    You should also be aware that TSMs are expected to be involved, participative members of upbeat, energetic, and socially connected work groups called Unit Teams. Even though each TSM is part of a team, PM USA provides each individual personal recognition for his/her accomplishments and regularly gives deserving employees opportunities to advance to higher level positions. Remember, TSMs are personally accountable for their results in their territories.

    Think about what you have read, and what you know about yourself, and decide whether this is the right kind of job for you.

    If you really think a TSM job in the Field Sales Force at Philip Morris USA will be the kind of work you will enjoy doing each day, then click "Submit Now." If you would like to consider other position opportunities with Philip Morris USA, return to the search page.
  • NOTE*: Philip Morris USA is an equal opportunity/affirmative action employer (M/F/V/D). We support diversity in our workforce. Philip Morris USA is a drug-free workplace.
    Function Sales & Distribution
    City Milford
    State Ohio

     

    Potlatch Corporation:   Immediate opening for a Sales Assistant in the Cincinnati area.  This individual will provide sales support services to the sales representatives and develop interpersonal relationships with customers.  Excellent opportunity for potential sales position.  Candidate should have a working knowledge of computers, spreadsheet, and word processing programs.  General knowledge of the paper and printing industry preferred.  Candidate must have good business and social skills to communicate with customers and members of other departments.  Respond to:

    Potlach Corporation
    Connie Miller
    Regional Market Manager
    3209 West 76th St., Suite 300
    Edina, MN 55435-5246
    Fax: (612) 835-5376
    Cell: (612) 857-1207

    or call, write, or visit Dr. Shank.

     

     

     

    BUSINESS DEVELOPMENT REPRESENTATIVE

    PRIMARY FUNCTION:

    Call on customers from leads in order to generate mortgage loans for Provident. 

    ESSENTIAL JOB FUNCTIONS:

      Generate loans for Provident while managing and maintaining excellent relationship with customers. 
      Interview applicants to determine needs.
      Analyze loan applications to identify appropriate credit grades and structure loans to meet customer needs and wants.

      Develop sources capable of originating mortgage loans that meet the guidelines established by Provident.

      Become resource person to customers to assist with their business needs.

      Organize work, set priorities and meet deadlines.

      Train mortgage customers on product and process knowledge.

      Enter Preliminary customer information in system, order appraisal and title. Inform customer of documentation needed to complete file.

      Provide information and needed reports to Divisional Sales Director.

    EDUCATION/SKILLS/EXPERIENCE REQUIRED:
      Associate degree or equivalent mortgage experience.
      Two years sales experience to include one + years of successful mortgage lending sales experience preferred (not needed).
      Excellent oral and written communication and presentation skills.

      Ability to develop, execute, and evaluate results of a business plan strategy.

      Committed and motivated to active sales goals.

      Excellent time management and organizational skills.

    If you will be graduating this December and are interested in the above position please forward your resume to jhoog@provident-bank.com or fax it to 564-7858.Thank you.
     

     

    ST. Leger Homes:

    St. Leger homes, located in the Triple Crown Country Club is actively seeking part-time Sales Assistants to staff our Model Home during four afternoons a week, including Saturday and Sunday.  Your duties will include:

    • Meeting our prospective homebuyers 
    • Giving Model Home and site tours
    • Setting sales appointments

    Will pay an hourly rate of $9.00 and teach you as much new home sales and marketing as you can stand.   Please consider a peek at the high-tempo world of new home sales, the biggest consumer product around.

    Contact information:  Michael Dinn, (859) 781-5324.

     

    Snappy Tomato Pizza: A multi-unit franchisee (who has big plans to open more units) is looking for a marketing assistant/coordinator.  This person would be in charge of all local store marketing for his 3 current stores & future ones as well (set up & organize school, church & business accounts, couponing & various community related activities). 

    For now it would require only part time help but it will eventually develop into a full time job.  Looking for a capable, responsible, & aggressive person who wants marketing experience.  Pay will range from $8.00 to $9.00/hr. 

    Contact Bret Witte for more information [bret21@yahoo.com].

     

    Sherwin Williams: Searching for management trainees; contact Rob Bowman, District Manager of The Sherwin-Williams Company at (513) 771-0220 or call, write, or visit Dr. Shank.

     

    State Farm Insurance Companies:  State Farm has a unique opportunity for the right person.  We are seeking talented, enthusiastic, goal oriented Customer Service Representatives and Marketers for several of our State Farm Agencies throughout Greater Cincinnati.  We have full-time and part-time positions available.  Starting salaries are competitive.

    Please mail, fax, or email resumes to the attention of:

    Shelly Mattson
    State Farm Insurance AFO
    110 Boggs Lane, Suite 410
    Cincinnati, OH 45246
    (513) 771-1800
    or call, write, or visit Dr. Shank.

     

    Total Quality Logistics, Inc.  

    SALES EXECUTIVE TRAINEE:

    Total Quality Logistics (TQL) partners with companies to assist them with their freight movements.  Once a company asks us to handle its truckloads, we locate approved and reliable trucks and monitor the trucks until delivery.  We communicate the progress and any issues promptly to the customer.  TQL relieves the burden and hassle from customers of finding dependable trucks and handling the many obstacles that can occur in transit.  TQL's competitive advantage is the high level of service we provide our customers coupled with our impeccable reputation -- a result of upholding the highest of ethical standards with customers and carriers alike.

    Excellent opportunity to learn the freight business from the ground floor.  Assist Sales Executive in dealing with customers, keeping track of truck locations, negotiating with trucking companies, coordinating pickups and deliveries, and solving logistical problems.  Successful candidate will begin as a salaried employee (6 months) with the ultimate goal of becoming a fully-commissioned Sales Executive within a year.  For information on TQL go to www.totalqualitylogistics.com.

    Skills required for all positions: 

    PC skills (Word, Excel, Outlook), typing, exceptional phone skills, team player, communication (written and verbal), organized, customer service oriented, sense of urgency, detail oriented, strong work ethic, dependable, multi-task oriented, strong determination, and an entrepreneurial spirit. 

    Benefits of working for TQL

    ¨      Unlimited Earning Potential

    ¨      6-year growth rate of 30% per year, with the goal of maintaining growth at the same pace

    ¨      New State-of-the-Art facility to open in late 2003

    ¨     Job Security (less than 1% turnover)

    ¨     Excellent Benefits Package

    ¨     Cutting edge technology

    ¨    Daily interaction with President & CEO

    ¨  Team atmosphere

    ¨  Excellent working relationship with over 75 coworkers

    ¨  Direct involvement in company's progress and direction

    ¨  Energetic work environment

    ¨    Casual Dress

    ¨    Company functions and events

     If interested: Email cover letter and resume to TQLHR@totalqualitylogistics.com.

     

    Total Quality Logistics, Inc.  

    Is looking for a couple part-time workers to pull files, make copies & do other miscellaneous duties.  Pays $8.00 an hour. Flexible hours.

    If interested, please contact Diane (HR) - dprince@totalqualitylogistics.com or call (513)-487-5270 x180.

     

    University of Cincinnati Department of Surgery:

    Job Description:  Administrative Assistant

    Full-time position in the UC Department of Surgery with employment benefits provided.  Duties and responsibilities of an administrative assistant for management of multiple preclinical and clinical research projects include:   

    a) Personnel management and staffing for a clinical research laboratory with 12-15 staff members; b) Materials and equipment purchasing and fiscal management of multiple sources of funding;

    c) Fiscal management of a budget of >$1 million annually;

    d) Grant preparation and submission;

    e) Travel and visitor arrangements, and reimbursement procedures;

    f) Literature database maintenance;

    g) Regulatory protocol development and maintenance with the US Food and Drug Administration;

    h) Preparation and publication of abstracts, articles and book chapters;

    i) Radiation safety protocol development and maintenance;

    j)  Animal subjects protocol development and maintenance ; and,

    k) Human subjects protocol development and maintenance. 

    Minimum qualifications include a baccalaureate degree, or equivalent combination of education and experience in office management and operations.  Computer skills including word processing (40 WPM), dictation, spreadsheets, scheduling, conference calls, Internet searches and email transmissions.  Proficiency with MS Access database program is greatly preferred.  Applicant must be completely reliable, industrious, accurate, detail-oriented, and work harmoniously and effectively with other staff to accomplish the goals of the group.  Salary proportionate to skills, training and experience. 

    Submit printed applications or resumes to:      

    Steven Boyce, Ph.D.
    UC Department of Surgery, ML 558
    P.O. Box 670558
    Cincinnati, OH  45267-0558
    Submit electronic applications to:                   boycest@UC.edu

     

    Verdin Company

    The Verdin Company is the world’s largest manufacturer of bells, carillons, and clocks.  We are currently casting 88 bells for each of Ohio’s counties as a part of the Ohio Bicentennial Celebration.  Candidate will be working with our Ohio customers.

    • Monday – Friday

    • 24 hours per week

    • Flexible schedule

    • Working with our existing customer base

    • Good voice a must

    • $10 per hour/free parking

    Fax resume to 513-241-4010

    Email:  ssizer@verdin.com

     

    WWW Internet Solutions, Inc.:   Searching for a commercial accounts manager.  This position is responsible for generating revenue, through the sales of WWW Internet Solutions, Inc. services to existing and new customers on a National, and International scale.  Follow-up consultations are required to ensure customer expectations are exceeded and additional product is purchased.  Experience in telephone and in-person sales is a plus.  Positive oral communication skills are required.  Must possess the ability to work well with a highly self-directed team of associates.  Personal means of transportation is required.

    Duties will involve various day to day activities which would include proposal generation, customer contact and follow-up, pre-sale communications, and post-sale support and service.  WWW Internet Solutions, Inc. is a Full-Service Internet Service Provider (ISP).  The product line includes:   personal, small business and corporate accounts; dial-up - ISDN and dedicated connections; ZoomTown and ADSL, website development and hosting; e-commerce solutions, secure server transactions; V.90 ITU 56K compliant; Microsoft Front Page provider.   This position will serve as primary interface to our customer base and coordinate resources needed to meet customer needs.

    Will consider full-time and part-time employment, as well as, co-op students and internships.  High school diploma required.  Prefer college students pursuing degree in field of sales or marketing with intention of seeking career in either field.  Additional education and/or certificates in Internet related fields a plus, but not required.  One to three years of practical experience relative to the use of the internet required.  The ideal candidate will have excellent written and verbal skills.  They should be able to work in a varied and fast paced environment.  Flexibility and tolerance is a must.  Strong interpersonal, organizational, planning and communication skills required.  Experience with the following is advantageous:  MS-Office, Windows 95/98, TCP/IP, Eudora, Netscape and Internet Explorer.

    Salary commensurate with experience.  Expense account and travel reimbursement.

    Respond to:

    WWW Internet Solutions, Inc.--dba: ISOC.NET
    4030 Mt. Carmel Tobasco Road
    Cincinnati, OH 45255-3400
    (513) 528-8730 ext. 301
    (513) 528-8733 fax
    rcummins@isoc.net

    or call, write, or visit Dr. Shank.

    © 2003 Northern Kentucky University. All rights reserved.
    Department of Management and Marketing
    BEP 475
    Northern Kentucky University
    Nunn Dr.
    Highland Heights, KY 41099
    (859) 572-6559 [Phone]
    (859) 572-5150 [Fax]
    mailto:shank@nku.edu