*The
words that come out of your mouth have the power to create rapport or to
alienate listeners
*Structure
vs. nonstructure - highly structured with rules
* Linguistic
vs. nonlinguistic - a system of symbols to which we assign meanings
*Continuos
vs. discontinuous - based on discontinuous units such as conversation
*Learned
vs. innate - learned communication
Types of
Verbal Communications:
*
pitch
*rythym
*tone
of voice
*repeating
oneself
*accenting
words
*vocabulary