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Process Choice
MGT 305
Refer to the Wheeled Coach case on page 273 of the text.
You work for Ernst
& Young as a consultant in the area of automotive operations. One of your ongoing projects is to document the operating
processes of various companies in the automotive space—even specialty vehicle
makers like Wheeled Coach.
Write a memo to document the findings of your process
analysis. Here are some of the
issues you should address:
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What type (or types) of operating processes does
Wheeled Coach employ? |
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Can you draw a diagram that appears to represent
Wheeled Coach's process? |
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How does this compare to the processes of major auto
manufacturers like Toyota?
Why do you suppose these processes differ? |
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Does Wheeled Coach’s process choice appear to
contribute to the company’s overall strategy?
Why or why not? |
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If Wheeled Coach decided to produce standardized
ambulances with little custom configuration, would they be wise to employ
this same process? Explain. |
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