May 2002 - July 2005. Center for Quality of Management Cincinnati Chapter. Member of chapter study group. Project: Evaluate validity of CQM model for organizational effectiveness possibly through development and test of questionnaire-based instrument.

February - April 2002. Greater Cincinnati Chamber of Commerce. Lead Examiner, 2002 Small Business of the Year Award evaluation process. Project: Assessment of a Cincinnati-area small business using a modified version of the Malcolm Baldrige Criteria for Performance Excellence.

January 2002 - July 2002. Greater Cincinnati Chamber of Commerce. Observer/researcher of Roadmap to Excellence program. Project: Investigation of five small businesses utilizing the Malcolm Baldrige Criteria for Performance Excellence for improvement purposes.

April 2000 - May 2001. Center for Quality of Management--Cincinnati chapter communications director.

February 1999. Small Business Institute Director's Association (SBIDA) 23rd Annual Meeting, San Francisco, February 10-13. Conference coordinator.

November 1998 - February 2000. Center for Quality of Management Cincinnati Chapter. Member of chapter study group. Project: Develop a methodology for diagnosing problems with managing organizational change.

September 1998 - December 1999. University of Cincinnati Small Business Institute™--case coordinator.

Editorial Activities

Editorial Review Board: Quality Management Journal.

Ad hoc reviewer: European Journal of Operational Research, International Journal of Quality & Reliability Management.

National conference reviewer: Academy of Management, Decision Sciences Institute, United States Association for Small Business and Entrepreneurship (USASBE).

Institutional Service & Citizenship

NKU Department of Accountancy Reappointment, Promotion, & Tenure (RPT) Committee, 2008.

Faculty advisor, NKU student chapter of Phi Beta Lambda, 2008.

NKU Department of Management Reappointment, Promotion, & Tenure (RPT) Committee, 2007 - 2008.

Student group presentation, “Thoughts on resumes.” Presented to NKU Phi Beta Lambda, September 20, 2007.

Faculty presentation, "Outside the lines: Exploring student use of web-based vicarious learning about financial markets." March 23, 2007.

NKU College of Business Strategic Management (AACSB) Committee, December, 2005 - present. AACSB accreditation reaffirmed December, 2006.

Faculty presentation, “Profiling change” (with B.M. Greer). Department of Management & Marketing Research Seminar, December 2, 2005.

Student group presentation, “Thoughts on resumes.” Presented to NKU Phi Beta Lambda, October 24, 2005.

Student workshop: “Effective resumes” (with D. Kent), April 18, 2005.

Faculty mentor, Spring 2005.

Faculty Presentation, “Websites and teaching.” Department of Management & Marketing Teaching Seminar, February 18, 2005.

Member. NKU College of Business AACSB Committee, January 2005 – present.

Coordinator. NKU Department of Management & Marketing curriculum strategic planning subcommittee. November 2004 – present.

Dissertation committee member. Mark T. Schenkel, University of Cincinnati. “New enterprise opportunity recognition: Towards a theory of entrepreneurial dynamism.” Charles H. Matthews (chair). October 2003 – December 2004.

Chaperone. NKU Finance Student Association trip to New York City. April 2004.

New undergraduate management course development, “Supply Chain Management”, 2004.

NKU Faculty Senate - Professional Concerns Committee, January 2004 - May 2004.

Student group presentation, “Narrowing career choices.” Presented to NKU Phi Beta Lambda, November 6, 2003.

NKU College of Business Academic Standards and Policies (ASAP) committee, September 2002 – May 2003.

Faculty Presentation: “Experiences with LISREL” sponsored by NKU COB Technology Committee, September 6, 2002.

NKU Management & Marketing Department management program curriculum review committee, September 2001 – May 2003.

NKU Management & Marketing Department business policy faculty search committee, September 2001 – May 2002.